Privacy Policy

This page informs users about ETrueSportsLive.com’s policies regarding the collection, use, and disclosure of Personal Information when using our live sports and esports coverage platform.

Privacy Policy

By using our service, you agree to these data handling practices.

Information Collection

Live Coverage Data

We collect:

  • Viewing preferences
  • Match selections
  • Event interactions
  • Stream settings
  • Alert configurations
  • Watch history
  • Time zone settings
  • Coverage preferences

User Account Information

We collect:

  • Username and email
  • Profile settings
  • Display preferences
  • Notification settings
  • Password (encrypted)
  • User preferences
  • Language choices
  • Regional settings

Real-Time Interaction Data

We monitor:

  • Live chat participation
  • Comment activity
  • Match predictions
  • Poll responses
  • Social interactions
  • Event preferences
  • Content sharing
  • Community engagement

How We Use Your Information

Live Experience Customization

We use data to:

  • Personalize match feeds
  • Customize alerts
  • Target notifications
  • Optimize streams
  • Enhance coverage
  • Improve performance
  • Adjust quality
  • Manage bandwidth

Service Enhancement

We analyze:

  • Viewing patterns
  • User preferences
  • Technical performance
  • Coverage quality
  • Platform stability
  • Feature usage
  • User engagement
  • Service reliability

Data Collection Technologies

Real-Time Technologies

We utilize:

  • Streaming protocols
  • WebSocket connections
  • Live data feeds
  • Real-time analytics
  • Performance monitoring
  • Quality metrics
  • Connection tracking
  • Usage statistics

Cookies and Tracking

Our cookies track:

  • Session information
  • User preferences
  • Authentication status
  • Stream settings
  • Coverage choices
  • Language preferences
  • Time zone data
  • Technical configurations

Third-Party Services

We work with:

  • Streaming providers
  • Statistics services
  • Payment processors
  • Analytics platforms
  • Content delivery networks
  • Social media platforms
  • Chat providers
  • Technical partners

Security Measures

We protect your data through:

  • End-to-end encryption
  • Secure protocols
  • Regular audits
  • Access controls
  • Data backups
  • Monitoring systems
  • Breach prevention
  • Recovery procedures

Live Chat Privacy

For live chat features:

  • Messages are monitored
  • Content is moderated
  • Rules are enforced
  • Privacy is protected
  • Data is secured
  • Access is controlled
  • Records are maintained
  • Guidelines are implemented

User Rights

You have the right to:

  • Access your data
  • Correct information
  • Delete your account
  • Export your data
  • Modify settings
  • Control notifications
  • Manage preferences
  • Update permissions

International Data Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or governmental jurisdiction where data protection laws may differ.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Usage Data Collection

We collect:

  • Device information
  • Browser type
  • IP address
  • Access times
  • Pages viewed
  • Features used
  • Error logs
  • Performance data

Data Retention

We retain data:

  • As legally required
  • For service improvement
  • To enhance features
  • For user support
  • To maintain quality
  • For analytics
  • For security
  • For backup purposes

Technical Data Collection

We monitor:

  • Stream performance
  • Connection quality
  • Buffering rates
  • Network conditions
  • Device compatibility
  • Browser performance
  • App functionality
  • System stability

Communication Preferences

Users can control:

  • Email notifications
  • Push alerts
  • Live updates
  • Newsletter subscriptions
  • Marketing communications
  • Service announcements
  • Feature updates
  • Account notifications

Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting updates
  • Sending notifications
  • Email alerts
  • Website announcements
  • App notifications
  • User communications
  • Platform updates
  • Direct messages

Contact Information

If you have questions about this Privacy Policy, please contact us at:

Last updated: January 2024